![]() ![]() I had to call and verify each time, prior to ordering to see if things were in stock that said they were out of stock on the site. Also, their website also doesn't list their current inventory. Their phone message claims, Mon - Thur 9am - 6pm, MST. Their website says they're open Mon - Fri, 9 am - 6pm, MST. ![]() Left messages, emails, and although, someone responded to the emails, they never really addressed the problems. I tried for 3 days to get a hold of them by phone. I don't know how many employee's they have, but if you ever have a question about your order, products, etc, they take forever to respond to you. I too had a similar experience a month ago or so. I don't know what is going on there, but in my opinion, they have some POOR business practices going on over there. I suggest that everyone STAY AWAY if possible, for now. Apparently, I am having a better experience than others, if you could believe that. Now I have to try to track it down with UPS and get them to deliver it today. Then to top everything off, someone over there messed up my address, and it never got delivered to me. So what do they do? They send it out UPS ground with scheduled delivery of July 13th. ![]() I specifically said that I needed the back for this past weekend, for a game Sunday. He went to the warehouse and had them make me one that day and ship it out. He tracked my order down, and said that the back was on backorder. Seems like this guy MOATI aka Brian, is the only person that is still working there. Finally, I got in touch with someone who worked there, through the special ops forum. I waited another week and continued to call, trying to find out what happened to the other half of the vest. No answers and no responses for the emails that I sent. Now, for those two weeks, I called everyday, 2 times a day for the second week. Online it continued to say that the order was processing. Well, for starters, they charged me, then about 2 weeks later, I received the front of the vest (Which is completely useless with out the back). I ordered a Forge vest, which is a 2 piece vest. Special Ops has been having some horrible problems lately. Thought I would point this out to everyone. ![]()
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